Smooth, Hassle-Free Coverage for Your Dental Care
At TAJ DENTAL CLINIC LLC SPC, we are committed to ensuring that high-quality dental care is accessible and convenient for every patient. To support this mission, we have established long-standing partnerships with the region’s most reputable health insurance providers. Our administrative team is trained to facilitate smooth coordination, swift approvals, and accurate claims processing, ensuring a stress-free experience from registration to treatment completion.
Our Network of Insurance Partners
NAS / NEURON
As part of one of the UAE’s most extensive healthcare networks, NAS and NEURON cardholders benefit from streamlined access to a wide range of dental treatments. Our clinic provides smooth eligibility checks and coordinated approvals, ensuring rapid and efficient service for patients covered under both networks.
DAMAN
TAJ DENTAL CLINIC is proud to serve Daman members, including holders of various plan categories. Our team ensures proper verification and accurate benefit interpretation, allowing Daman-insured patients to receive appropriate dental care with minimal administrative effort.
THIQA
We are honoured to support members of the Thiqa Program, one of the UAE’s premier healthcare schemes. Our clinic provides smooth coordination for eligible dental services, following all compliance guidelines to safeguard patients’ rights and ensure optimal service delivery.
AXA / GIG
As partners with AXA/GIG, one of the region’s leading insurance providers, we offer policyholders reliable access to general, restorative, and preventive dental treatments. Our administrative team is fully familiar with provider protocols, enabling efficient approvals and informed benefit usage.
METLIFE – MEDNET
Through our partnership with MetLife – MedNet, we offer comprehensive support to patients insured under various MetLife plans. Our clinic ensures transparent communication, timely benefit verification, and smooth claims processing throughout the patient journey.
A Streamlined Process for Your Convenience
To provide an efficient and transparent insurance experience, TAJ DENTAL CLINIC follows a structured workflow designed to minimize delays and ensure compliance with insurance provider policies.
1. Insurance Verification
Upon arrival or prior to your appointment, our administrative team verifies:
- Policy validity
- Coverage type and limitations
- Eligibility for specific dental procedures
- Co-payments, deductibles, or exclusions
This step ensures that patients fully understand their coverage before treatment begins.
2. Clinical Assessment & Documentation
The attending dentist conducts a thorough clinical evaluation and identifies necessary treatments.
Documentation includes:
- Clinical notes
- X-rays or diagnostic images (if required)
- Detailed treatment plan
- Medical necessity justification for insurance review
3. Submission for Pre-Approval (if required)
For treatments requiring insurer authorization, we submit:
- The clinical report
- The proposed procedure codes
- Supporting evidence, such as images and radiographs
Approval timelines vary depending on the insurance provider, but our team closely monitors every request to ensure timely response.
4. Approval Notification
Once the insurer approves the treatment:
- Patients are notified immediately
- Appointments are scheduled accordingly
- Any co-payment details or uncovered portions are clearly explained
If a treatment is partially covered or declined, we provide the patient with clear options and transparent guidance.
5. Treatment Completion & Claim Submission
Upon completing the approved treatment:
- Claims are submitted on behalf of the patient
- Documentation is filed in accordance with provider guidelines
- Patients receive a summary of the procedures and coverage applied
6. Follow-Up & Patient Support
Our team remains available to assist with:
- Insurance inquiries
- Documentation retrieval
- Future approvals
- Any concerns regarding claims outcomes
We are committed to providing a smooth, respectful, and supportive experience throughout every stage of your care.